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News, guides and product updates from the EriPay team.

Train New Shop Staff to Verify Digital Payments Consistently
  • Business & Merchants

Train New Shop Staff to Verify Digital Payments Consistently

Give staff a short, repeatable process for checking payment status, matching orders and escalating questions.

Place Your Merchant QR Code Where Customers Can Check It
  • Business & Merchants

Place Your Merchant QR Code Where Customers Can Check It

Good QR placement improves the payment experience and helps customers confirm the destination before approving.

Make a Customer Receipt Easy to Understand and Verify
  • Business & Merchants

Make a Customer Receipt Easy to Understand and Verify

A clear receipt connects the customer, purchase and payment reference without revealing private information.

Create a Shift Handover for Shop Payments and Orders
  • Business & Merchants

Create a Shift Handover for Shop Payments and Orders

A short handover helps the next shift understand open payments, customer questions and orders still awaiting action.

Reduce Duplicate Invoices with a Simple Reference-Number Routine
  • Business & Merchants

Reduce Duplicate Invoices with a Simple Reference-Number Routine

Use one order reference from invoice to payment record so staff can recognize repeat requests and confirmations.

A Month-End Close Checklist for a Small Business Wallet
  • Business & Merchants

A Month-End Close Checklist for a Small Business Wallet

Reconcile sales, supplier payments, refunds and open orders before starting the next reporting period.

Review a Supplier Payout List Before Sending a Batch
  • Business & Merchants

Review a Supplier Payout List Before Sending a Batch

Use a two-person review to check recipients, amounts and references before processing a batch payment.

Handle a Failed Recurring Payment with Clear Customer Communication
  • Business & Merchants

Handle a Failed Recurring Payment with Clear Customer Communication

A subscription workflow should explain what happened, how to update payment details and what access remains available.

Test a Checkout Change Before Customers Use It
  • Business & Merchants

Test a Checkout Change Before Customers Use It

A repeatable release checklist can catch payment, order and notification issues before a website update goes live.

Keep Merchant API Secrets Out of Public Code and Shared Chats
  • Business & Merchants

Keep Merchant API Secrets Out of Public Code and Shared Chats

Protect integration credentials with private storage, limited access and a response plan for accidental exposure.

Connect Order Fulfilment to Confirmed Digital Payments
  • Business & Merchants

Connect Order Fulfilment to Confirmed Digital Payments

Set a reliable handoff between payment status, order preparation and customer communication.

Write a Payment-Link Message Customers Can Recognize and Trust
  • Business & Merchants

Write a Payment-Link Message Customers Can Recognize and Trust

Include the seller identity, order purpose and a way to verify the payment request when sharing a link.