Blog
News, guides and product updates from the EriPay team.
21
Oct
- Security & Safety
Verify a Merchant QR Code Before You Pay
Check the merchant and payment details shown after scanning a QR code before confirming a purchase.
21
Oct
- Security & Safety
Use a Shared Phone More Safely When Accessing a Wallet
If you share a device, protect your sign-in session, screen and account details before and after use.
21
Oct
- Security & Safety
What to Do If Your Phone or SIM Suddenly Stops Working
A sudden loss of mobile service can have ordinary causes, but it is a reason to check your number and account access pro...
21
Oct
- Security & Safety
How to Check an Unexpected Message Claiming to Be EriPay Support
Pause and verify unexpected support requests before opening links or sharing account information.
21
Oct
- Security & Safety
Protect Customer Privacy at a Busy Payment Counter
Small changes to screens, conversations and records help protect customer information in a public shop or agent location...
21
Oct
- Security & Safety
Verify a Customer Payment in Your Account, Not from a Screenshot
A screenshot can be edited or delayed. Check your own merchant transaction record before releasing goods or services.
07
Oct
- Security & Safety
Safe Online Shopping: 9 Rules for Paying Online
Online shopping is convenient, but fake shops and card fraud are real. Follow these nine rules to shop online safely fro...
07
Oct
- Security & Safety
What to Do If You Sent Money to the Wrong Person
It happens: a mistyped number, the wrong contact. Here is what to do immediately, how to avoid it in future, and how Eri...
07
Oct
- Security & Safety
SIM Swap Fraud: How to Protect Your Wallet
In a SIM swap, a criminal takes over your phone number to break into your accounts. Here is how it works, the warning si...
07
Oct
- Security & Safety
Mobile Money Scams in Uganda: How to Spot and Stop Them
Fake "wrong number" refunds, prize messages, fake agents and impersonators. Learn the most common scams in Uganda and si...
07
Oct
- Security & Safety
Verify Your Identity (KYC): Why It Matters and How to Do It
Identity verification keeps fraudsters out and unlocks higher limits. Here is what EriPay asks for, why, and how to get...
07
Oct
- Security & Safety
Turn On Two-Factor Authentication in Two Minutes
Two-factor authentication stops thieves even if they steal your password. Here is how to switch it on in EriPay with an...